eCommerce Website Design London
Plug & Play is an eCommerce website design agency in London, established in 2006. We are based in London and Guildford in Surrey and have over a decade’s worth of experience in building eCommerce websites. As a result, we are one of the more established eCommerce website agencies in London and Guildford.
We have worked on many eCommerce web design projects, from independent businesses to large B2C eCommerce websites across a wide variety of industries. Our approach to a new project is always the same, we focus on increasing traffic to the eCommerce website and then increasing conversion rate. This means that as an eCommerce agency, our success comes through creating successful online shops for our retail clients.
As a web design agency, we understand the importance of ensuring that the website is easy to use. All of our websites are fully responsive and optimised for a wide range of browsers and devices. This ensures that users browsing on their mobile phone or tablet can easily buy from our eCommerce websites.
eCommerce Design Agency Marketing
Most of our eCommerce clients continue to work with us on an ongoing basis for digital marketing agency services when their website is live because we run ongoing digital marketing campaigns. This means that they see a huge return on investment on their eCommerce web design project.
The creation of a digital strategy to support an eCommerce website can have a huge impact on the performance of the website. We work with our clients to optimise conversion rate, undertake SEO work to rank in search engines, and undertake paid advertising on Google and Social Media Networks.
Whether you need help ensuring that your products appear in the Google Shopping Feed, want to undertake display advertising, or want to secure a continuous supply of high quality organic traffic, our team can create a digital marketing strategy to deliver on your performance goals.
eCommerce website agency London and Surrey
We’re a well established eCommerce agency and our experience across a wide range of eCommerce as well as broader website design agency requirements is vast. We have delivered eCommerce websites that are multi-lingual and sell in several currencies. Many of our eCommerce design and development projects have involved integrating with third party systems, everything from a MailChimp integration so that the client’s marketing team can collect data to complex integrations with Sage200 and Salesforce. Many of our eCommerce websites also integrate with third party stock management systems.
As an eCommerce agency in London, we’re also experienced in delivering custom shipping rules, so that our eCommerce websites can offer a variety of shipping options to their customers. We also have extensive experience in developing bespoke tax functionality, for eCommerce web design projects that have specialist tax rules.
eCommerce development agency
Our eCommerce developers are experienced at coding high performing websites. A successful online store needs to be fast, secure and provide a great user experience across different devices – this is where our team stands out. Our team also offers Headless eCommerce solutions, helping our clients find the right Headless solution for their business.
eCommerce Platforms
Our digital team works with a number of different eCommerce platforms and can recommend a solution that is a good fit for your business. Whether you are looking for a WordPress website with WooCommerce, a Shopify website, or a Magento website, we can advise on the best development approach.
A team to support your success
You’ll be assigned a dedicated project manager who will be your day to day point of contact and will also have direct contact with the senior designers and developers working on your eCommerce website. With offices in London or Guildford, we’re available for face to face workshops and meetings throughout your project.
Frequently asked questions
What’s the best eCommerce platform?
We’ll work with you to determine the best eCommerce platform for your business based on your specific objectives, store size, eCommerce functionality and plans for the future. Shopify can be rapidly delivered, typically has lower upfront costs, and is well known for the user friendly nature of their product management. Magento is great for larger scale stores with thousands of SKUs and complex integrations with other systems. WooCommerce is a great way to introduce eCommerce functionality to WordPress websites. It scales well and has a fantastic ecosystem of support, developers and plugins.
We’ll consider the upfront costs, ongoing costs, support ecosystem, SEO considerations, usability and flexibility of the CMS for admins, design flexibility, and a number of other factors when discussing the right approach for you.
How much does an eCommerce website cost?
The cost of your website will depend on the scale, complexity and functionality required for your project. We have a transparent pricing policy so you’ll be able to decide where to invest and where to save on the project deliverables.
How long does an eCommerce site take to build?
This will vary based on the size and complexity of the project, but our projects typically range from 3 to 18 months.
Can you integrate with other systems?
Yes, most of our eCommerce website development projects involve working with other agencies and suppliers to deliver a successful website. This may include payment providers, CRMs, ERPs, PIMS, booking systems, stock management systems, and distribution companies. We have a lot of experience de-risking integrations and working with other teams and systems to deliver the final eCommerce store.
Do you include eCommerce SEO?
Designing and developing a new eCommerce website is the best time to undertake an eCommerce SEO strategy and ensure that your new site is optimised from the ground up. The majority of our clients include SEO work within their website development process to maximise the performance of their site after launch.
I already have an eCommerce store. Should I rebuild or upgrade?
We’ll discuss the different approaches you can take to deliver on your eCommerce goals. The majority of our clients are established businesses with existing online stores, but their existing system is starting to hold them back and restrict their growth. Where this is the case, we’ll assess whether you need to rebuild, redesign or re-platform to get the results you need.
Will my eCommerce website be responsive?
Yes, al of our eCommerce websites are built to be responsive across different devices and browsers, including mobiles. We also deliver mobile app development and headless website development for customers with an omni-channel customer experience or who are looking to take their eCommerce to the next level.
Which payment gateways do you use?
We can integrate with almost any payment gateway but many of our clients use Stripe and Paypal due to their usability and fees. Amazon and Apple Pay is also popular amongst our clients because they reduce friction from the checkout process.
