Home and Roost

Generating a 76% increase in revenue for a family run online retailer

Home & Roost sell hutches, runs and accessories for rabbits and other domestic pets. Seeking to expand on their success, they approached Plug & Play for a new eCommerce solution and a digital marketing strategy.

Lead time:
4 Months
Target Type:
Family Consumers
Website Goal:
Increase Online Sales
eCommerce Web Design, Digital Marketing
  • Custom Design
  • WooCommerce
  • WordPress
  • Search Engine Optimisation
  • Pay Per Click
  • Facebook Ads
  • Google Shopping
  • 1x Marketing Strategist
  • 2x Digital Marketing Specialists
  • 1x Website Designer
  • 1x Front-End Programmer
  • 1x Back-End Programmer
  • 1x Project Manager
  • 1x Quality Assurance Tester

Post-launch website results

In order to drive revenue for Home and Roost, we focused on delivering material improvements to their organic Google keyword positions, eCommerce conversion rate and Google Ad campaigns.

+ 1 88 %
Increase in eCommerce transactions as tracked by Google Analytics.
+ 1 76 %
Increase in website revenue as tracked by Google Analytics.
+ 1 106 %
Increase in organic traffic as tracked by Google Analytcis.


When we started work with Home & Roost their PPC was struggling with high costs and lower than expected returns. Their website SEO was also experiencing issues with page speed, lack of content and poor keyword targeting. We overhauled their digital marketing strategy and rebuilt their website, delivering a significant return on investment.

View site

Full length image of a product page on the walls and floors website

Google Ads and conversion rate optimisation

After an initial review of Home & Roost’s existing Google Ads account we realised that we needed to rebuild their campaigns from the ground up. Within a few months we were able to demonstrate that we had increased their revenue from PPC visitors by more than 146%. We achieved this by reducing their CPC (Cost Per Click) by 52% and increasing their PPC eCommerce conversion rate by 50%.


Post-launch keyword results

189 157 126 94 63 31 0 May 22 Jul 24 Sep 25 Nov 27 Jan 29 Apr 2 Jun 4 Aug 6 Oct 8 Dec 10 #1-3 #4-10 #11-20 #21-50 #51+
Home and Roost Logo

“Working with the team at Plug & Play has been a pleasure, their professional and positive attitude to whatever you throw at them is refreshing and from past experience most welcome. P&P’s desire to understand our business from the start of our relationship has enabled us to grow into new areas of the market we hadn’t considered before.

We see Plug and Play as part of our business family rather than an agency we use and look forward to the future as we go from strength to strength.”

Home and Roost Logo

Alan Brimm, Home and Roost, Director

responsive woocommerce website design eCommerce web design woocommerce website development

Improving display advertising

When we initially took control of the Home & Roost display advertising it was struggling with high costs, low click volume and poor audience targeting.

Following our work, year on year impressions were up more than 13%, clicks grew by more than 874% and the click through rate was up by about 758%. All of this was achieved with a negligible increase in the budget.

SEO optimised

We helped Home and Roost improve their rankings by targeting valuable organic keywords that would drive sales. We assigned a keyword focus for each page and generated new engaging content. We created product page content to encourage search engine rankings and drive conversions.

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